Welcome to Outlet Xmas Decor Tree Store! These Terms and Conditions govern your use of our website www.xmasdecortree.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms.

1. General Information

Outlet Xmas Decor Tree Store specializes in high-quality artificial holiday decorations including Christmas trees, garlands, floral arrangements, and home decor items. Our store is located at 2313 Mansfield Avenue, Del City, US 73115.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Use the website only for lawful purposes
  • Not attempt to interfere with website operations or security
  • Be responsible for maintaining the confidentiality of your account credentials
  • Review all order details before finalizing your purchase
  • Comply with all applicable laws and regulations

3. Product Information

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our artificial holiday decor products including:

  • Artificial Christmas Trees
  • Artificial Garlands and Swags
  • Artificial Flowers and Plants
  • Artificial Topiaries and Trees
  • Artificial Berry Stems and Branches
  • Artificial Succulents and Leaf Sprays

Colors may vary slightly due to monitor settings. Dimensions are approximate.

3.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

4. Ordering Process

4.1 Placing an Order

Orders are placed through our website shopping system. You will receive an order confirmation email upon successful placement.

4.2 Order Acceptance

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Shipping restrictions to your location

5. Payment Terms

5.1 Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

5.2 Payment Processing

All payments are processed securely. Your payment will be charged when your order is processed. We do not store your full payment details on our servers.

6. Shipping Policy

6.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

6.2 Shipping Methods

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary. We ship worldwide except to certain Asian countries and remote locations.

6.3 Shipping Restrictions

Some products may have additional shipping restrictions due to size or local regulations.

7. Returns & Exchanges

7.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. To qualify:

  • Item must be unused, unassembled, and in original condition
  • All original packaging, tags, and accessories must be included
  • Return request must be initiated within 15 days of delivery
  • Proof of purchase must be provided

7.2 Non-Returnable Items

The following cannot be returned:

  • Artificial Garlands that have been unboxed or removed from packaging
  • Artificial Swag showing signs of handling
  • Custom or special order items
  • Items marked as “Final Sale”

7.3 Return Process

  1. Email [email protected] within 15 days of receiving your order
  2. Await approval and RMA number (within 2 business days)
  3. Securely repackage the item with all original materials
  4. Ship to our warehouse using the provided address
  5. Allow 5 business days for inspection after receipt

7.4 Refunds

Refunds are issued to the original payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Outlet Xmas Decor Tree Store and protected by intellectual property laws. Unauthorized use is prohibited.

9. Limitation of Liability

Outlet Xmas Decor Tree Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays or failures in performance beyond our reasonable control
  • Inaccuracies in product descriptions or pricing
  • Customs delays or import restrictions in your country

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

10. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information on how we collect, use, and protect your personal data.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], United States, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms.

13. Contact Information

For questions about these Terms:

Outlet Xmas Decor Tree Store
2313 Mansfield Avenue
Del City, US 73115
Email: [email protected]